Have used PC Works for many years: back in the day, they built me my first tower; repaired/ replaced/updated parts. Guided me through purchase of best laptop/ taken care of various problems and purchases by making home visits. Patrick & Heather, the owners, take care of their customers excellently well.

Update 12/2023I dumped a glass of water on my laptop and killed it. Karla at PC Works was great at calming my panic and getting me a new MacBook Pro immediately. Darren set-up the new one for me, working just like my old one (only much better). I won't go anywhere else, they are great.This is my first review in 2021:This review of PC Works is for the 10% of you readers that are trapped in the Apple cult like me. Lots of people understand a PC but it’s hard finding really smart Apple techs. I took my MacBook Pro to them with some serious repair issues, and it was in need of a long overdue OS update. They were great. Not everything went perfectly with the new OS download and they were able to find my missing bits and restore my computer file (and my sanity). I’ve been to an Apple Store genius bar and did not get the good service I did at PC Works.I give them 5 stars. And I will definitely go to them again.

Vince was able to diagnose the issue and offer alternatives. I selected buying a laptop from PC Works. Although I may have paid a few bucks more than if I would have shopped Amazon it was well worth it given the setup service and having a solution which fit my needs. Thank you.

Great service and wonderful explanations that this senior citizen could understand. I've been a customer for years for a reason - PC Works takes wonderful...

My husband had an older desktop 8.1 Lenovo for some time. He was very attached to it. He liked the way it worked so much it was hard to get him to even...