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Mac Malware and Virus Removal

Most malware virus programs are designed to be hard to remove. Malware often embeds itself in macOS, hiding its files or modifying system files with its code. This makes it very hard for the average user to remove; special utilities are often required, which can unmask the virus allowing for its deletion. Through years of experience, we can remove the infestation without destroying your data. Your data is important; let us do the job.


The number of Mac viruses is increasing every year. If your mac is running slowly, displaying popup ads, or just acting strangely, you probably have some form of malware. Simply installing an anti-virus program after the fact will not fix the problem because malware will prevent antivirus programs from removing it. We use specially developed utilities to remove the infestation and get your computer running smoothly. With our utilities, we can often remove malware without needing to perform a fresh installation of macOS. This saves you from reinstalling all your applications. Once the malware is removed and your Mac is repaired we can install anti-malware software to protect your computer from future infection.

How was I infected?

Malware can come from many sources including malicious banner ads, spam, infected websites, or “free” applications. Lately We’ve noticed a trend in scammers pretending to be Apple and will call your phone or you will receive a message while you are browsing on the web. This will in turn get you to let these people into your Mac and they reek havoc on your system. Another area we see malware coming from is fraudulent software being masked as popular computer software. Ex. Adobe flash player. Now Adobe flash player is a needed program to watch videos online but what fraudulent companies will do is prompt you, while you are browsing the internet to “Update Flash Player”. The moment you click that button, a bunch of malware is then installed on the computer.

Contact us at The PC Works (928) 445-6700 or (928) 775-5475
to schedule an appointment to have your system diagnosed accurately.


Services Includes:

  • Removal of any virus, spyware, malware, and rootkits
  • Repair any operating system issues and test for proper functionality
  • Perform critical system updates
  • Apply system modifications so the computer runs fast and efficiently.
  • Tips to help prevent future infections
  • Install Preventative Maintenance Programs on your computer.
  • If the computer is too infected to clean, we will recommend an OS reload. Our technicians will happily talk you through the process.

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