THE PC WORKS
It started in 2001 with the revolutionary idea to offer outstanding service and superior quality products at a price that you can afford. We are your one-stop Computer Business Consultants. With 18 years of Serving Prescott, Prescott Valley, Chino Valley, and Northern Arizona – Cottonwood, Sedona, Flagstaff our team of experts can fully equip your home or business with all Computer IT needs. We are fully certified and licensed. Reach us today!
Patrick ,our Senior Technician, is seasoned with many computer certifications as well as 25+ years of hands on experience. He runs many businesses around the Quad-city area.
Our Business Manager/Liaison, Heather, organizes the team and keeps everyone moving. She also handles all business estimating, scheduling and coordinating. She also handles our WordPress web design department and business accounts.
Zion is our In-Store Manager. He has excellent PC desktop/laptop & is our MAC Repair Technician. Zion comes in with great management, and customer service skills. He is great with Phones, Tablets and Apple products.
Matt, our in-store technician, is equipped with managerial experience and great customer service skills. Matt comes with IT experience from a local college.
Ashley is one of our WordPress web designers. She handles website design, social media accounts, and is an SEO website expert.
Carolyn is our friendly customer service professional. She handles customer satisfaction, returning calls to all customers after their jobs are finished.
Our vision is to be the sole provider of IT services for every single business and home computer user in Northern Arizona. We achieve this by providing a world-class customer experience through the very best products and unsurpassed service available anywhere.
Our mission is to continually strive to provide only the best IT products and services in all of Northern Arizona. Our computer business consultants work every day to support, inspire, and connect with each customer with the goal of helping them achieve their personal and business goals with state-of-the-art technology and service.
Our purpose is to make cutting edge technology accessible to every business owner and individual by making the decision process simple, efficient, and stress-free. We will be a true trusted advisor by understanding the needs of every customer, then suggesting only the best solution for them coupled with timely and efficient service and installation.
Our values are the priorities of our company and the team that represents it. These guiding principles dictate our behavior and help our customers understand the difference between right and wrong. Some of those values include:
Customer Commitment – We develop relationships that make a positive difference in our customers’ lives.
Quality – We provide outstanding products and unsurpassed service that, together deliver premium value to our customers.
Integrity – We uphold the highest standards of integrity in all of our actions, every day.
Teamwork – We work together as a team to meet the needs and goals of our customers whatever and whenever they need us.
Will to Win – We exhibit a strong will to win in the marketplace and in every aspect of our business. Mediocrity is not in our vocabulary. Our customer’s success is our driving force.
Personal Accountability – We are personally accountable for delivering on any and all of our commitments, both personally and professionally.