Beware: Microsoft Popup Scams You Should Know About

Beware: Microsoft Popup Scams You Should Know About


Does this look familiar? Don’t fall for this scam!

Microsoft and Apple do not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer. Treat all unsolicited phone calls or pop-ups with skepticism. Do not provide any personal information.

These bogus Tech Support alerts are shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support. In reality, though, they will only be greeted with a scammer who are trying to sell them unneeded support contracts and services. 

The scammer will typically attempt to get the victim to allow remote access to their computer. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.

You should not purchase anything from numbers listed in these “Warning! Your Computer Is Infected” alerts. Whatever you do, please do not call the phone number for support because it is not Microsoft’s but rather a group of scammer waiting to rob you of hundreds of dollars under false pretenses.

There may be warning sirens or you may not be able to exit the page, this is used so you click somewhere on the page and that itself may install some kind of malware.

What You Can Do:

  • Press the alt key and the function key f4 (alt+f4), this will close out that page so you don’t have to click on anything.
  • Open your Task Manager by pressing the control key + the alt key + the delete key (ctrl+alt+delete) and under the applications tab click on your internet browser (explorer, chrome, firefox) and click End Task. This will close your browser.
  • Call us at The PC Works and make an appointment: 928-775-5475 or 928-445-6700.

More examples of scams: